Projects / Business Stabilisation During a Management Crisis

Crisis management

Business Stabilisation During a Management Crisis

Crisis managementSalesISO
Situation

After a new competing company was founded by former owners, key managers and salespeople began to leave. At the same time there was pressure on customers, the spread of disinformation and aggressive pricing from the competition.

Risk

Loss of key customers, leakage of sensitive information, disruption of operations and escalation of the personnel crisis into financial problems.

Our role

Interim crisis management and personnel stabilisation.

Measures
  • Taking over operational management of the company
  • Stabilising management and key processes
  • Protecting the customer portfolio
  • Introducing crisis communication with employees, customers and suppliers
  • Restructuring the organisation
  • Recruiting new managers
  • Ensuring recertification of the quality management system
Result
  • Stopped the outflow of customers and revenue
  • Stabilised the team and operations
  • Restored the trust of customers and suppliers
  • Successful ISO recertification
  • Strengthened commercial competencies
  • Smooth handover to new leadership
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